What is the size of the backpack?
The size of the backpack is 45 cm in Height, 35 cm in Width and 18 cm in Depth.
Last updated: August 27, 2020 11:09
What can Magellan Archiver backpack accommodate?
You can put up to 2 pairs Jeans/Shorts/Pants, 1 pair of shoes, 5 shirts/T-shirts or 3 sweaters, 6 underpants and 6 pairs of socks, bathing and cosmetics items and equipment, 15.6 inch laptop, cords, chargers, action camera and other techy stuff, keys, pens and pencils, thermos and a bottle of water, and there is still room for more small loose items.
Last updated: August 27, 2020 11:09
What size of laptop will it fit?
You can put any laptop up to 15.6 inch into Magellan Archiver.
Last updated: August 27, 2020 11:09
What is the return policy?
You can return your product back to us in the brand-new condition within 30 days and get a full refund.
Last updated: August 27, 2020 11:09
Is the whole backpack waterproof?
Magellan Archiver is 100% Water and Dirt repellant.
Last updated: August 27, 2020 11:10
Is the built-in cable replaceable? What if it stops working?
The build-in charging cable is not replaceable due to its interface being fixed. However, we have done many tests which indicate that the cable will not be damaged, even after 30,000 times of use. Unless used strenuously, the charging cable can be used for more than three years guaranteed.
Last updated: August 27, 2020 11:10
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.